Crisis Intervention In Action

And this is how we get it done at Veterans Village!
Veterans Village 24-7 Crisis Intervention team rescue 2015
A four month chronology-PLEASE READ This is one reason why the VA needs massive reforms-

Another Marine is rescued-Nobody is left behind @VV~~~

“Bill” has $12,000+ that is locked in an account by The VA and Federal Government because he does not have a Nevada identification———

Month #1
Bill is a United States Marine Veteran who was living on the streets homeless in Downtown Las Vegas for a long time-
Lost his wallet and his VA ID card along with his form #DD214.
Veterans Village (VV) Crisis team brings Bill to Veterans Village-
Triage on Bill is done in less than 30 minutes.
Bill becomes a VV resident and the paperwork to get his ID begins.
DMV denies Bill an ID-
VA fails at helping Bill-
VV pays rent and expenses, clothing, medical attention and nutrition for Bill.

Month #2
VA fails at helping Bill-
Bill gets free medical attention from VV/Touro University @ VV-
VV staff works on a daily basis to get Bill’s paperwork.
VV funds Bill’s rent, expenses and meds so he can survive his illnesses-
DMV denies Bill an ID-
VA fails to provide Bill with his medication-almost dies
VA fails at helping Bill-

Month #3
VA fails at helping Bill-
Bill gets free medical attention from VV/Touro University @ VV-
VV staff works on a daily basis to get Bill’s paperwork.
VV funds Bill’s rent, expenses and meds so he can survive his illnesses-\
DMV denies Bill and ID-
VA fails to provide Bill with his medication-
VA fails at helping Bill-

Month #4
VA fails at helping Bill-
Bill gets free medical attention from VV/Touro University @ VV-
VV staff works on a daily basis to get Bill’s paperwork.
VV funds Bill’s rent, expenses and meds so he can survive his illnesses-
DMV denies Bill an ID-
VA fails to provide Bill with his medication-
VA fails at helping Bill-

End of Month #4 120+ days after rescue from the streets–
VV staff led by Wendy Grant, VV Crisis Intervention Coordinator, works tirelessly to shake the system and get Bill an ID-

After 160 days, Bill gets his ID and funds released-
Bill pays his back rent.
VV makes sure Bill is a permanent resident-
VA remains the same business as usual-

A Marine Veteran is rescued from homelessness–Pride restored–
MISSION ACCOMPLISHED~~

crisis victory